We have therefore taken a more holistic view of quality, whilst obviously embracing the goal of producing and delivering error free code. The eBworx holistic view uses the well known principles of Philip Crosby, a world renowned guru on quality principles. Our holistic view of a quality culture not only covers our employees but also our partners and our customers. Our quality goal is to ensure that we do the right thing right first time, every time as a matter of course. We expect quality to become second nature in eBworx by ensuring that everybody understands the quality dialogue that is needed for any requirement (large or small) to be clearly spelled out and understood. This will ensure that we always meet requirements and by doing so have a quality relationship with our clients, delivering high value in a timely manner.